Calling us
Is it free to call?
Yes. Calling 865-321-8269 is free, and there's no obligation. The professional you're connected with quotes the job before any work starts, and you decide whether to go ahead.
Is the phone answered 24/7?
Yes. A real person answers 865-321-8269 24 hours a day, 7 days a week, including weekends and holidays. When a plumber can arrive depends on who's available, and we'll tell you on the call.
Who does the work?
The licensed local plumber you're connected with quotes and completes the job, and stands behind their own work. Plumbers in Knoxville Today is a referral service and does not perform plumbing work itself.
Am I obliged to hire the plumber you connect me with?
No. You get a quote first, and you're free to ask questions, get another quote, or decide not to go ahead.
Can I book online or send a message?
No. This site has no forms. The fastest way to reach us is to call 865-321-8269.
Licensing and quotes
Are the plumbers licensed?
Yes. Tennessee requires plumbers to be licensed for most work. Jobs under $25,000 need a Limited Licensed Plumber license, according to Knox County Codes Administration, and Knox County checks the license at inspection. Tip: you can look up any Tennessee contractor's license in seconds at verify.tn.gov.
Are the electricians licensed?
Yes. Calls for electrical work are connected with licensed local electricians. Tip: you can look up any Tennessee contractor's license in seconds at verify.tn.gov.
What should a plumbing quote include?
A written, itemized price for the work, what's not included, whether a permit is needed and who pulls it, and the warranty on parts and labor.
Plumbing emergencies
What counts as a plumbing emergency?
Anything causing damage right now or putting health at risk: a burst pipe, water you can't shut off, a sewage backup, or a water heater leaking from the tank. See emergency plumber.
What should I do first if a pipe bursts?
Shut off the main water valve, then turn off power to anything the water is reaching, and call 865-321-8269. The main shut off is usually where the water line enters the house.
What if I smell gas?
Leave the building straight away and call your gas utility or 911 from outside. Don't switch lights or appliances on or off, and don't call a plumber first.
Are frozen pipes an emergency?
A frozen pipe that hasn't burst can often be thawed safely. A pipe that has split is an emergency. Our frozen pipes guide explains the difference.
Costs
Do plumbers charge to come out?
Most do, as a call out or diagnosis fee. HomeServe’s national data puts the average around $103. Ask about it when the plumber quotes.
Is it cheaper to call a plumber during the day?
Usually, yes. Nights, weekends and holidays typically cost more, so if the problem can safely wait, a daytime visit is often cheaper.
How much does water heater replacement cost in Knoxville?
A standard tank replacement runs about $900 to $1,800, according to ContractorPlus’s Knoxville estimate. See our water heater replacement cost guide.
Areas and services
Which areas do you cover?
All of Knoxville and Knox County, plus Blount, Anderson, Sevier, Loudon, Hamblen and Jefferson counties. See service areas.
Do you handle commercial plumbing?
Yes. See commercial plumbing for restaurants, offices, shops, apartments and backflow testing.
Can you help with heating, cooling or electrical problems?
Yes. The same number connects you with local heating and cooling technicians and licensed electricians.
Updated October 18, 2026